Privacy Policy

1. Introduction

MergeWiFi LLC ("MergeWiFi," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mergewifi.com, use our products, or interact with our services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, billing and shipping addresses when you create an account or make a purchase.
• Payment Information: Credit card numbers and billing details processed securely through our payment processor (BeQuick).
• Communications: Information you provide when contacting customer support or filling out forms.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, clicks, and other interaction data.
• Service Data: Data usage statistics and device performance metrics to improve our services.

3. How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (payment processing, shipping, email services).
• Carriers: Cellular carriers necessary to provide our multi-carrier service.
• Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Data portability

To exercise these rights, contact us at privacy@mergewifi.com.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@mergewifi.com
• Mail: MergeWiFi LLC, Attn: Privacy, [Address]
• Contact Form: mergewifi.com/contact